Privacy Policy


Effective Date: July 7, 2026

At Sunset Closing Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following information when you contact us or request our services:

  • Name
  • Phone number
  • Email address
  • Mailing or appointment address
  • Information related to your requested notary, loan signing, apostille, or remote online notarization services
  • Any information you voluntarily provide through our contact forms, phone calls, emails, or text messages

How We Use Your Information

We use your information to:

  • Schedule and confirm appointments
  • Provide mobile notary, loan signing, apostille, and remote online notarization services
  • Respond to inquiries
  • Communicate appointment updates
  • Coordinate service requests
  • Process payments when applicable
  • Improve our customer service and business operations

SMS/Text Messaging

By providing your mobile phone number, you consent to receive text messages from Sunset Closing Agency regarding your requested services.

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Arrival notifications
  • Scheduling updates
  • Responses to your inquiries
  • Document preparation instructions
  • Service-related notifications

Message frequency varies based on your requested services.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding subcontractors and service providers solely for the purpose of delivering SMS communications related to our business operations.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

  • Complete requested services
  • Coordinate with title companies, escrow companies, lenders, attorneys, or signing services involved in your transaction
  • Comply with legal obligations
  • Protect our legal rights

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies

Our website may use cookies or similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information where legally permitted
  • Withdraw consent for future communications

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive SMS communications from Sunset Closing Agency, you agree to receive text messages related to your requested services.

These messages may include, but are not limited to:

  • Appointment confirmations and reminders
  • Scheduling updates
  • Arrival notifications
  • Document preparation instructions
  • Apostille service updates
  • Remote Online Notarization (RON) appointment information
  • Responses to your inquiries
  • Business communications related to your requested services

Message frequency may vary.

Message and data rates may apply.

To opt out at any time, reply STOP to any text message.

For assistance contact us directly.

For more information about how we collect, use, and protect your information, please review the Privacy Policy above.

Contact Us

Sunset Closing Agency

Austin, Texas

📧 vanessa@sunsetclosingagency.com

📞 (512) 503-2366

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